Kamis, 13 November 2014

Asigment 2


“Inquiry Letter

The letter is a letter that the company requests made by prospective buyers are sent to the seller that the contents of the request for information regarding the price, the terms of buying and selling, and a catalog of goods or services required.
Letters quote request an early stage of the process business transactions, because when prospective buyers inquired about goods and services to be purchased, it will repon of the seller to explain things - what would be known by the prospective buyer.
Letters quote request made in simple language but it should be clear that the sellers know exactly, what is desired by prospective buyers.
Steps - steps that need to be considered in preparing the solicitation of an offer letter is as follows:
a. Predetermine the type of goods if necessary.
b. Determining when the goods are required.
c. Asking the payment terms and conditions of the shipment.
d. Asking for a discount.
e. Ask for information on how to shipment.
f. Asking what is necessary to complete the request letter.
g. Asking ease obtained buyers like free service, warranty and after-sales service (after sales service)
h. Asking services that can be provided by the seller.
i. Ask for a price list, leaflets, brochures, catalogs, samples, or monsters goods that will be needed.

"Order Letter"

v  Understanding Letter
The letter is a means to convey information in writing from one party to another party. The information in the letter can be notices, statements, requests, reports, thoughts, objections, and so forth. To be considered effective communication by letter, the contents or purpose of the letter should be bright and clear, and not cause any meaning to the recipient.
While the Order Letter is a letter issued by the higher and addressed to the lower or subordinate, so that those who governed do something or not do something in accordance with that described in the letter.
v  Purpose order letter
· Delivering a command to the reader to do something
· Got feedback from readers about the contents of the letter
v  The terms of order letter
Broadly speaking, a letter can be said to be good if it meets the following criteria :
a. Warrant prepared with proper preparation techniques, namely:
- Preparation of layout parts of a letter (form letter) precisely according to the rules or guidelines have been determined.
- Typing letters correct, clear, clean, and tidy, with an attractive format.
- The use of paper in accordance with the general size.
b. Fill warrant must be stated briefly, clear, and explicit. This is so that the receiver can understand the contents of the letter quickly, precisely, do not hesitate and sender also get answers as quickly as desired.
c. The language used must Indonesian correct or standard, in accordance with the rules of Indonesian, both regarding the choice of words, spelling, word form, or sentence. In addition, the language of the letter should be effective. Language letter must also reasonable, logical, saving words, be careful in the choice of words, polite, and interesting. Tone of the letter should be respectful, polite and sympathetic. Wherever possible avoid the use of foreign language equivalents already exist in Indonesian.
v  characteristics order letter
· The shape of the letter sentering is by word Warrant placed in the midst of writing paper, and some are using a form of the word of his Order placed at the edge of a straight left to the group number, attachments, and it
· The warrant is always preceded by the word "basic" or "reason" as a sign of consideration issuing the command.
· The warrant is firm and reliable
v  Parts order letter
1. Chief Warrant
2. Fill Warrant
3. Final Part Warrant
v  The procedure for writing order letter
Letterhead / agencies that provide order letter
Chief Warrant:
- Writing "order letter" is placed in the middle of the manuscript letter
- Writing numbers are under the words "order letter"
Fill the Order:
- Name of the party who gave the order
- Position party giving orders
- Full address party giving orders
- sentence that states the purpose of the warrant and ordered as the first
- Name of the given command
- Position the given command
- Full address given command
- sentence stating the given command as a party to the 2
Letterhead / agencies that provide order letter
Chief Warrant:
- Writing "order letter" is placed in the middle of the manuscript letter
- Writing numbers are under the words "order letter"
Fill the Order:
- Name of the party who gave the order
- Position party giving orders
- Full address party giving orders
- sentence that states the purpose of the warrant and ordered as the first
- Name of the given command
- Position the given command
- Full address given command
- sentence stating the given command as a party to the 2
- Description of what will be done by the party ordered
• The end of order letter:
- Name of the place, date, month and year;
- Name of the post of giving the order;
- official signature and name giver official said command;
- Seals office / stamp authority
- Description of what will be done by the party ordered

An example of order letter
Fashion  Inc

JL. Dr. Laimena

Maluku , Indonesia

May 27,2013



Mozza Butique

Gotta, 2rd Floor

Tual, Maluku Tenggara



Dear Sir or Madam,

As per our discussions on March 28, 2013 we are pleased to place an order for 3 lussin of t-shirt on the following terms and conditions:
  •     The cost of each t-shirt will be Rp. 45.000/piece (exclude tax)
  •     Delivery will be done within 3-4 days from the order date
  •     Damage items in transit are not the responsibility of Mozza Butique
  •     If the order is not delivered as per the above terms and conditions, the order stands cancelled and money can back 100%

We shall appreciate your shipping that albums immediately to our office in JL. Dr Laimena

Maluku, Indonesia. Payment we will made with transfer banking to your account on May 31 2013.



Hoping to have a good relationship with you.

Best regards,



(Ina Mona)


“Complaint letter”

Complaint letter is a letter that made the buyer to the seller for the purpose of informing that the goods were delivered not in accordance with the order.
Letters of complaints received by the seller must meet the following requirements:
1. Have a strong reason with valid evidence
2. It should be fair and correct
3. Must be courteous and respectful to maintain relationships
Preparation of the complaint are as follows:
1. Connect to mail delivery
2. Explain the mail delivery
3. Give deviations and evidence
4. Name a way to resolve firmly
5. End the letter with hope

“Application Letter”

Job application letter is a letter from someone who needs a job to the person or official who can provide employment or occupation. Through a letter of application, the applicant requested that he be given the job. Job application letter can also be interpreted as a letter from the prospective employee to a prospective employer with a request that the employee was given a job by the prospective employer. Job application letter is usually formal or official, for example, a letter to apply for a job as an employee or a certain position in accordance with the advertisement offered. In this case, the applicants in their application letter should mention the source of such applications in the opening paragraph or paragraphs. If the application was not based on a source, certainly not needed any mention of the source in the opening paragraph.
Types of Cover Letters Job
According to the type of manufacturing job application letter is divided into two, namely:
a. Job application letter together with a curriculum vitae (curriculum vitae). In this way, curriculum vitae including the contents of the letter because the contents of the joint, it is also called combined models.
b. Cover letter is separated from the living history. In this way the life history and the attachment in this way is called a separate model.
In practice the usage that is widely used is a separate model. Although in its manufacture requires twice the work, and this model is favored by job seekers because the letter is not too long.
There are several things that must be considered in making a cover letter, as follows:
1. Cover letter handwritten on lined paper in folio size. Posts must be clear, clean, and no streaks. application
letter can be made using a typewriter or computer.
2. Applicants mention him not with us but my pronouns. Applicants should call the head of the institution by Mr / Ms (if it is clearly the leader). If still not clear, can directly mention his post.
In a letter of job application, there are elements of the letter, namely:
1. Head of the letter
2. Place and date of letter writing
3. Regards opener
4. Opener letter
5. The purpose of the job application letter
6. Attachment requirements specified
7. The cover letter
8. Signature and name of applicant
An example of application letter
Techonkreet Techno
Sg Ramal Luar
43000 Kajang
Selangor, Malaysia

Date – 23rd December, 2012
Sub: Application Letter for job with reference to Advertisement in Daily, 29th Dec, 2012

Dear Sir / Madam,
                            This is in response to your advertisement ‘Required Graduates in any discipline’ for office work’ published in the Daily on 29th December 2012. I am interested in applying for the aforesaid.
I am Ms. Irine Abang, 36 years old, graduate from Selangor University batch of year 2000. I have worked for High Climb and Make Stock under the position of adviser. I am willing to attend for interview, test and relocate as per your convenience. I hope, I will be considered for your company’s employment. I have enclosed a copy of my C.V. and experience certificates for your review.
Your assistance and attention to this application is highly appreciated.
Thank you for your time.
Looking forward to hear from you.
Respectfully Yours,
Irine Abang
Lot 318, Jahlan Muhibbah
93400, Kuching
Sarawak, Malaysia
Phone - 802 – 418705
abngine@sel.com
Encl: Photocopy of C.V.
          Experience Certificates


“MEMO”

Memo is a concise message, the messages are written someone with a short, clear, and easy to understand. According to the application, there is an official memo and private (unofficial). Memo is officially adopted as a statement of the formal relationship of a leader to his subordinates. Used as a personal memo memorandum or letter is not an official statement among friends, relatives, or others who have a close relationship.

The characteristics of the memo:
1. The letter specifically made specifically for the purposes of the office or organization.
2. Judging from the circulation, an agency or organization may submit a memo horizontally or vertically.
3. Submission horizontally a memo to the delivery office which has the equivalent.
4. Submission vertically a memo delivery of superiors to subordinates or otherwise to remind or ordered anything.
5. It is a form of communication that give advice, guidance, or information about something.
6. Have a piece of mail that is much simpler than the official letter in general, especially in the letter.
7. Due to the limited pedarannya, scrap usually do not include the identity of the office, such as office name, phone number, fax, and postal code, complete.
Shape memo consists of two parts:
· Head memo
o Recipient
o Sender
o Subject and date sender
o initials and the name of the sender light
o Content, author directly convey messages or commands in short sentences and straightforward.

 sumber:
http://dd-kalapanunggal.blogspot.com/2011/11/pengertian-jenis-dan-unsur-unsur.html
http://dif15.blogspot.com/2013/06/macam-macam-surat_6678.html
http://suryani-12.blogspot.com/2012/12/resume-kwu.html